Frequently asked questions

1 ) How do I locate my driver, vehicle or pick-up point?

By the transfer time you have selected, at the exit of the airport or hotel your driver will be waiting you with a sign displaying your name. If not, after reservation you will receive a transfer voucher, specifying all details with a name and number of our local representative within your selected destination


2 ) I cannot find my driver, vehicle or pick-up point on arrival, what should I do?

Please contact the local number or emergency number as specified on the transfer voucher, our local representative will help you.

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